Simplified TWS Help Menu

Instructions

The Classic TWS Help Menu allows you to view help options such as Customer Service, Video Tutorials, Status Monitors, etc.

The simplified TWS help menu

Menu Command Description
Guides and Documentation >  
Quick Start Guide Opens the TWS quickstart
Online Users’ Guide Opens the complete online help set for TWS.
Tutorials Opens the suite of tours that focus on specific TWS tools and features.
Algo Documentation Center Displays information on our automated algos including ScaleTrader and Accumulate/Distribute.
Release Notes Opens the TWS Release Notes page.
Show Help Opens TWS Javahelp.
Customer Service >  
Customer Service Info Displays the Client Service information web page.
Customer Service Chat Connects you to the live chat accessed from within Portal.
Open Message Center Opens the client service message center within Portal.
Features Poll Use the Features Poll to suggest new features and to vote on suggestions made by other IBKR clients.
Traders’ Chat Brings up the login for Traders’ Chat. To create a chat account, log into Portals and select the User Management menu, then Voting Subscription.
Status Monitors >  
Data Connections Displays the connection status of all Market Data Connections.
IB Systems Opens our System Status page with current issues and availability.
Bulletins Shows the system bulletin board with recent messages.
Show Hotkey Popup Displays a key to the current hotkeys set up in TWS.
Report Problem Allows you to send a problem message to our development team.
Show Tip of the Day Hide or show the Tip of the Day. When checked the tip will also display at login.
About Trader Workstation Display TWS version and other information.

 

Additional Resources