Simplified TWS Help Menu

Instructions

The Classic TWS Help Menu allows you to view help options such as Customer Service, Video Tutorials, Status Monitors, etc.

Menu Command	Description
Guides and Documentation >
Quick Start Guide	Opens the TWS quickstart
Online Users’ Guide	Opens the complete online help set for TWS.
Tutorials	Opens the suite of tours that focus on specific TWS tools and features.
Algo Documentation Center	Displays information on our automated algos including ScaleTrader and Accumulate/Distribute.
Release Notes	Opens the TWS Release Notes page.
Show Help	Opens TWS Javahelp.
Customer Service >
Customer Service Info	Displays the Client Service information web page.
Customer Service Chat	Connects you to the live chat accessed from within Portal.
Open Message Center	Opens the client service message center within Portal.
Features Poll	Use the Features Poll to suggest new features and to vote on suggestions made by other IBKR clients.
Traders’ Chat	Brings up the login for Traders’ Chat. To create a chat account, log into Portals and select the User Management menu, then Voting Subscription.
Status Monitors >
Data Connections	Displays the connection status of all Market Data Connections.
IB Systems	Opens our System Status page with current issues and availability.
Bulletins	Shows the system bulletin board with recent messages.
Show Hotkey Popup	Displays a key to the current hotkeys set up in TWS.
Report Problem	Allows you to send a problem message to our development team.
Show Tip of the Day	Hide or show the Tip of the Day. When checked the tip will also display at login.
About Trader Workstation	Display TWS version and other information.

 

Additional Resources

Learn About Trader Workstation at IBKR Campus

Visit the Trader Workstation Website