Report a Problem

Instructions

This tool allows clients to report a problem via the Message Center.

Click Help > Support Center > Report a Problem.

Additional Resources

Learn About the Support Center at IBKR Campus

Learn About the Client Portal Interface at IBKR Campus

Is a member of the Canadian Investment Regulatory Organization (CIRO) and Member - Canadian Investor Protection Fund.
Registered Office: 1800 McGill College Avenue, Suite 2106, Montreal, Quebec, H3A 3J6, Canada.
Website: www.interactivebrokers.ca

Interactive Brokers (U.K.) Limited

Is authorised and regulated by the Financial Conduct Authority. FCA register entry number 208159. Incorporated in England & Wales under company number 03958476. [https://www.fca.org.uk/firms/financial-services-register]
Registered Office: 20 Fenchurch Street, Floor 12, London EC3M 3BY.
Website: www.interactivebrokers.co.uk

Interactive Brokers Ireland Limited

Is regulated by the Central Bank of Ireland (CBI, reference number C423427), registered with the Companies Registration Office (CRO, registration number 657406), and is a member of the Irish Investor Compensation Scheme (ICS).
Registered Office: North Dock One, 91/92 North Wall Quay, Dublin 1 D01 H7V7, Ireland.
Website: www.interactivebrokers.ie

Interactive Brokers Australia Pty. Ltd.

ABN 98 166 929 568 is licensed and regulated by the Australian Securities and Investments Commission (AFSL: 453554) and is a participant of ASX, ASX 24 and Cboe Australia.
Registered Office: Level 11, 175 Pitt Street, Sydney, New South Wales 2000, Australia.
Website: www.interactivebrokers.com.au

Interactive Brokers Hong Kong Limited

Is regulated by the Hong Kong Securities and Futures Commission, and is a member of the SEHK and the HKFE.
Registered Office: Suite 1512, Two Pacific Place, 88 Queensway, Admiralty, Hong Kong SAR.
Website: www.interactivebrokers.com.hk

Interactive Brokers India Pvt. Ltd.

Is a trading member of NSE, BSE, and depository participant of NSDL. SEBI Registration No. INZ000217730; NSDL: IN-DP-602-2021. CIN-U67120MH2007FTC170004.
Registered Office: 502/A, Times Square, Andheri Kurla Road, Andheri East, Mumbai 400059, India.
Phone: +91-22-61289888 | Fax: +91-22-61289898.
Website: www.interactivebrokers.co.in

Interactive Brokers Securities Japan Inc.

Is regulated by Kanto Local Finance Bureau (Registration No.187) and is a member of Japan Securities Dealers Association and The Commodity Futures Association of Japan.
Registered Office: Kasumigaseki Building 25F, 2-5 Kasumigaseki 3-chome, Chiyoda-ku, Tokyo, 100-6025 Japan.
Phone: +81 03-4590-0711 (On business days from 8:30-17:30 JST).
Website:www.interactivebrokers.co.jp

Interactive Brokers Singapore Pte. Ltd.

Is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS100917).
Registered Office: #40-02A, Asia Square Tower 1, 8 Marina View, Singapore 018960.
Website:www.interactivebrokers.com.sg