The Knowledge Base is a repository of how-to articles, troubleshooting tips and guidelines designed to assist clients with the management of their accounts.
To access the Knowledge Base from Client Portal
Click Support then click Knowledge Base.
The Knowledge Base opens in a new window.
To locate information, enter one or more of the keywords best describing your inquiry into the search field at the top of the page, then click Search. A list of content links associated with your search criteria appears, with the top search results listed first.
You can also click the Article, Video or Glossary links at the top of the page for an alphabetical index of content by type. The list of Tags to the right is sorted in order of those representing the most popular searches.