Client Portal for a Paper Trading Account

Instructions

When you use a paper trading account, you are limited to the following Client Portal menus and functions:

  • Paper Trading Account Reset: Lets you reset the cash equity of your paper trading account. All paper trading accounts start with 1,000,000 USD of paper trading equity. Note that if you want to flatten the account positions, you must trade out of them before requesting a paper trading account reset.
  • Activity Statements: You can view and print daily statements for your paper trading account and download trade information to Microsoft Word and Excel. Daily statements cover the last 45 days. Access your statements from Reporting > Statements.
  • Model Statements: Models provide an efficient method for advisors to manage multiple trading strategies for their clients without requiring them to open multiple accounts. If you are a Financial Advisor, Money Manager, Advisor Client, Fund Investment Manager or Fund and models have been created and saved in your trading platform, you can access your model statements from Reporting > Statements.
  • Activity Flex Queries: Flex Queries are highly customized report templates that let you specify exactly which fields you want to view in your Activity Statement, along with the time period you want the report to cover, the order in which you want the fields to display, and the report's format. Access Flex Queries from Reporting > Statements.
  • Trade Confirmations Flex Queries: Trade Confirmations Flex Queries are highly customized report templates that let you specify which fields you want to view in your Trade Confirmation report, along with the time period you want the report to cover, the order in which you want the fields to appear, and the report's format. Access flex queries from Reporting > Statements.
  • Change Password: Lets you change your paper trading account password by logging into Client Portal with your production account (in the event that you have forgotten your paper trading password). Access Change Password from Settings > User Settings.

Paper Trading Account Reset

All paper trading accounts start with 1,000,000 USD of paper equity. You may reset back to this amount at any time using the Paper Trading Account Reset page in Client Portal.

To reset your paper trading account:

  1. Log into Client Portal with your paper trading account username and password.
  2. Click Trade.The Paper Trading Account Reset page opens.
  3. In the Select Reset Amount list, select the amount of equity you wish, then click Back. A page verifying your request will appear on the screen.
    Reset requests received by 4:00 pm ET are processed by the next day.

Paper Trading Activity Statements and Model Statements

To run a paper trading activity statement:

  1. Log into Client Portal with your paper trading account username and password.
  2. Click Reporting > Statements.
  3. In the Run a Statement panel, make selections in all fields (select Activity or Model as the Standard Statement Type), then click Run Statement.

Paper Trading Activity Flex Queries and Trade Confirmation Flex Queries

The Activity Flex Queries page lets you create highly customized report templates that let you specify exactly which fields you want to view in your Activity Statement, along with the time period you want the report to cover, the order in which you want the fields to display, and the format, TEXT or XML, of the report.

To run a flex query:

  1. Log into Client Portal with your paper trading account username and password.
  2. Click Reporting > Statements.
  3. In the Custom Statements panel, click the Run icon for the flex query you want to run.

You are prompted to save the flex query.

For instructions on how to create a new flex query, see Create an Activity Flex Query.

Paper Trading Change Password

To change your paper trading account password:

  1. Log into Client Portal with your paper trading account username and password.
  2. Click Settings > User Settings. The User Settings screen opens.
  3. In the Login panel, click the Configure (gear) icon for Change Password.
  4. Type your current password, then your new password, which must be from six to eight characters long with at least one number and no spaces.
  5. Retype the new password, then click CONTINUE.
  6. In the Confirmation Number field, type the confirmation number from the email you received.
  7. Click CONTINUE. The password change is effective immediately.

 

Additional Resources