Create the Questionnaire

Create a custom client questionnaire designed to identify your client's risk capacity, risk need, and risk tolerance. To do so, please take the steps outlined below.

  1. Click Menu in the top left corner > Administration & Tools > Risk Scores.

  2. Enable this feature if you have not done so already by taking the steps outlined here

  3. Create a questionnaire by choosing questions from the Available Questions panel towards the bottom of your page

    • To add a question, click the + icon on the left hand side. This question will now populate at the top of your page under the Question tab.

    • To remove a question, hover your mouse over the question an click the x icon. You can re-add at any time from the Available Questions section.

    • To move a question higher of lower, hover your mouse over the question and select the horizontal line icon. Click and drag to move the question up or down.

  4. The Available Questions list is broken into three categories: Capacity, Need, and Tolerance
    • You must include at least two Primary questions from each category. Click the tabs at the top of the page to switch between categories.

    • You must include a minimum of nine questions total.

    • There is no limit to the number of questions you can include.

    • Below the list of added questions, we provide a dynamic checklist that tells you when you have satisfied the minimum requirements of a completed questionnaire.

    • To help you better understand a question, hover your mouse over a question to see the answers that will be available to clients.

  5. Continue to add questions until you deem the questionnaire is complete.
  6. Click Save to save your draft. Click Make Active to activate the questionnaire and distribute it to clients.