Message Center Preferences

Instructions

You can configure the following Message Center preferences:

  • Set your preferred and secondary languages for message.
  • Tell us how to deliver inquiry ticket updates and general notices.
  • Set your email security level.
  1. Click Support (question icon) > Message Center.

    Image of the message center in Portal.

  2. Click the Preferences (gear) icon on the right side of the Message Center.

    Image of the configure gear icon in message preferences

    The Message Preferences window appears.

    Image of the communication preferences in Portal.

  3. Select a Preferred and Secondary Language for messages using the drop-downs.
  4. For ticket inquiries, select one or more notification methods:
    • Message Center
    • Trader Workstation
    • Email
    • SMS/Text Message
  5. General notices, set select one or more notification methods.

  6. Select Opt Out Messages to view messages or IBFYI's you have unsubscribed to and to opt back in.

    The opt out messages in Portal.

    • To opt in select Opt In and confirm that you would like to receive this message type.

  7. Click Save to save your changes.
Additional Resources