Cancel a Transaction

Instructions

Use the Transaction History screen to cancel a Pending transaction.

  1. Click Transfer & Pay > Transaction Status & History.

    • Alternatively, click Menu in the top left corner > Transfer & Pay > Transaction Status & History

  2. Click on the transaction you wish to cancel. Details appear in a pop-up window.

  3. Click Cancel Request.

    Image of the cancel a transaction option in Portal.

  4. Click Yes to confirm the cancellation.

    The status of the transaction changes to Canceled.

 

Additional Resources