Why can’t I run or update IBKR Desktop?

Occasionally users have reported being unable to run or update a current version of IBKR Desktop. Please try a few potential remedies below that may resolve your issue:

Steps to Remedy:

  1. Please refer to the Microsoft document for more information, please install the most recent MSVC runtime distribution (Download)

  2. For Windows 10 users, please update to Windows 11 at your convenience

  3. If you’re still experiencing issues, you can downgrade to standalone version of v0.12 (Download)