Knowledge Base
The Knowledge Base is a repository of glossary terms, how-to articles, troubleshooting tips and guidelines designed to assist IB customers with the management of their IB accounts.
- Click Support > Knowledge Base.
The Knowledge Base opens in a new window.
To locate information, enter one or more of the keywords best describing your inquiry into the search field at the top of the page, then click Search. A list of content links associated with your search criteria appears, with the top search results listed first.
You can also click the Article, Video or Glossary links at the top of the page for an alphabetical index of content by type. The list of Tags to the right is sorted in order of those representing the most popular searches.