Define the Score Calculation

By default, client scores are calculated using the average of all questions in the questionnaire. You can customize how scores are calculated in two ways:

• Change the calculation method to use the minimum score instead of the average.

• Create multiple groups, each of which can use either the minimum or average calculation.

Change the Calculation Method

1. Click Menu in the top left corner > Administration & Tools > Risk Scores

2. Select the Score Calculation tab at the top of the page

3. Click the AVG drop down menu and select MIN

   

4. Click Save to use the new calculation

5. Click Make Active to distribute the questionnaire to clients

Create Multiple Groups

Create multiple groups of questions to further customize the calculation formula. Drag or duplicate questions from Group 1 into other groups, and specify a calculation (AVG or MIN) for each group. As you create and populate groups, the Score Calculation for the questionnaire updates in the right panel. There is no limit to the number of groups you can add. To do so, please take the steps outlined below.

1. Click Menu in the top left corner > Administration & Tools > Risk Scores

2. Select the Score Calculation tab at the top of the page.

3. Select Add Group to create a new, empty group. Add more groups as desired.

4. Add questions to the new group(s)

   • Click and drag a question to move it
   • When dragging the question, click and hold the shift key to duplicate
5. By default, each group uses the AVG calculation. Change the calculation to MIN if desired using the AVG drop down.
6. Once the questionnaire is complete, click Save.